Forms let your customers request quotes or book appointments online — no phone call needed. Submissions create leads in your dashboard just like phone calls do.
Your default form
When you sign up, Tinylawn creates a default Quote Request form automatically. This form is ready to share right away.
Your default form is also used for missed-call recovery. When call recovery is on and a caller hangs up early, Tinylawn texts them a link to this form. Keep one clear, active default form so recovery works smoothly.
Creating a new form
1. Go to the Forms page.
2. Click Create Form.
3. Enter a name for the form (e.g., "Spring Cleanup Booking" or "Free Estimate Request").
4. Set a URL slug — this is the short link customers will see (e.g., spring-cleanup).
5. Select a Form Type:
- Appointment — Shows services from your catalog (with price and description as configured). Use this when you want customers to pick a specific service.
- Quote Request — Free-form request without listing services. Use this when you want an open-ended intake.
6. Save the form.
Your form URL will look like:
https://tnyln.co/your-business/spring-cleanup
Managing forms
From the Forms page, you can see all your forms in a list. Each form shows:
Metric | Description |
Page views | How many people visited the form |
Submissions | How many people completed and submitted it |
Actions available for each form
- Preview — Open the form in a new tab to see what customers see.
- Copy link — Copy the form URL to your clipboard for sharing.
- Download QR code — Generate a QR code in PNG, JPEG, or SVG format.
- Edit — Update the form name or URL slug.
- Toggle active/inactive — Deactivate a form without deleting it. Inactive forms won't accept submissions.
- Set as default — Mark a form as your primary form. This is the form used for call recovery texts and for visits to tnyln.co/your-business.
- Delete — Permanently remove the form (confirmation required).
How form submissions become leads
When a customer submits a form:
1. Their information is validated and saved.
2. A client record is created (or matched to an existing client).
3. A property record is created with the submitted address.
4. A lead is created and appears on your Leads page.
5. Form metrics (views and submissions) are updated.
Tips
- Create different forms for different purposes — a general quote request form for your website and a seasonal promotion form for flyers.
- Keep your default form simple if you use call recovery — abandoned callers should be able to finish it quickly.
- Deactivate seasonal forms instead of deleting them so you can reuse them next year.