You can view your current plan, monitor usage, and make changes to your subscription from the Billing page.
Viewing your subscription
Go to Settings > Billing to see:
- Current plan — Which plan you're on (Pro, Growth, or Scale).
- Billing cycle — Monthly or annual.
- Included minutes — How many minutes are included in your plan this period.
- Usage this period — How many minutes you've used so far.
- Overage — Any minutes beyond your included amount, and the cost.
Upgrading or downgrading your plan
1. Go to Settings > Billing.
2. Review the available plans.
3. Select the plan you want to switch to.
4. Confirm the change.
Plan changes take effect at the start of your next billing cycle. If you upgrade, you'll get access to the higher allowance right away.
Switching between monthly and annual billing
You can switch between monthly and annual billing from the Billing page. Annual billing saves you the equivalent of 2 months per year.
Managing payment methods
Click through to the Stripe customer portal from the Billing page to:
- Update your credit card or payment method
- View past invoices and receipts
- Download invoices for your records
Trial expiration
When your free trial ends:
- Your AI receptionist will be paused — incoming calls won't be answered until you subscribe.
- Your existing data (leads, calls, settings) is preserved and waiting for you.
- You'll see a prompt to choose a plan and subscribe.
Subscribe to any plan to reactivate your receptionist immediately.
Tips
- Monitor your usage on the Billing page to see if you're consistently going over your included minutes — it might be time to upgrade to the next tier.
- Annual billing is a significant savings if you're committed to using Tinylawn long-term.
- Spam calls are never counted toward your usage, so you won't pay for unwanted calls.