Your business profile contains the core information about your company. Several of these fields are used by the AI receptionist and throughout the platform, so keeping them accurate matters.
How to update your profile
1. Go to Settings > Profile.
2. Update any of the fields below.
3. Save your changes.
Profile
Business information
Field | Description |
Business name | Used in the AI receptionist's greeting and throughout the platform |
Organization slug | Use for your forms' urls |
Business overview | A text description of your business. This can be used to give the AI receptionist additional context about your company and also publicly displayed in forms |
Industry | The primary industry your business focuses on. This determines how virtual site visit reports are generated. |
Phone number | Your business contact number if different from your Tinylawn AI number |
Business address | The primary location for your business. Will be used to determine driving distance to leads |
Online presence
Field | Description |
Website URL | Your business website |
Instagram handle | Your Instagram profile |
Facebook page | Your Facebook business page |
Scheduling
Field | Description |
Business hours | Your business's operating hours |
Timezone | Determines how times are displayed and how the AI schedules appointments. Auto-detected during signup. |
Earliest Availability | The minimum notice required for online bookings |
Tips
- Double-check your timezone — it affects all appointment scheduling. If your AI is offering times that seem off, this is the first thing to verify.
-Keep your business address current — it's used to calculate how far customer properties are from your base of operations.
- Your business name appears in the default greeting, so make sure it's exactly how you want callers to hear it.