Keep the business number your customers already know. Call forwarding sends calls from that number to your Tinylawn receptionist; you do not need to port your number.
Choose when Tinylawn answers
Missed calls: Tinylawn answers when you cannot. Your phone rings first when it can receive the call. If it is off, has no signal, or its line is busy, a separate forwarding rule may apply.
Every call: Tinylawn answers calls to your business number without your phone ringing first.
A separate number: give customers your Tinylawn number directly. No forwarding is needed.
What do the missed-call options mean?
Phone rings, no answer: your phone rings, but you do not pick up. The call then goes to Tinylawn. Your carrier may call this unanswered or no reply.
Phone off or no signal: your phone cannot receive the call, so it goes straight to Tinylawn. Your carrier may call this unreachable.
Line is busy: your line is already in use and cannot take another call. Call waiting may let your phone ring instead.
For AT&T, T-Mobile, Mint, and supported Samsung settings, these options work separately. We recommend starting with “Phone rings, no answer.” You can start with just this one option and add the others later. It does not also cover an off, out-of-signal, or busy phone; enable those options too if you want coverage for those situations. Each rule sends those calls to Tinylawn instead of your carrier's voicemail. A situation you leave unchanged keeps its current handling.
Verizon and Spectrum Mobile use one code for calls you do not pick up and calls that reach a busy line. The numbered instructions in their setup guide are the steps for turning that one setting on.
Before you start
Find your assigned Tinylawn number on the Getting Started page. Call it directly to hear your receptionist.
Set up forwarding on your existing business line, using your Tinylawn number as the destination. For a dual-SIM phone, select the business line.
Use the instructions for your exact service. Mobile, home-phone, and business-phone plans can use different commands.
In the dial codes below, replace NUMBER with your 10-digit Tinylawn number, with no spaces, dashes, or plus sign. T-Mobile and Mint codes include an extra leading 1 before NUMBER. Do not type the word NUMBER.
To turn on an option, enter its code on your business phone and tap Call. Wait for the carrier's confirmation before entering another chosen code. You do not need to enter every code listed in this article. Forwarding availability and charges depend on your plan.
PINs and verification: Tinylawn does not need your carrier PIN. Enter any PIN or one-time code only in your provider's own setup flow. There is no universal forwarding PIN; do not guess a SIM PIN, PIN2, or number-transfer PIN.
AT&T Wireless
Every call:
*21*NUMBER#Phone rings, no answer:
*61*NUMBER#Phone off or no signal:
*62*NUMBER#Line is busy:
*67*NUMBER#
Start with Phone rings, no answer (recommended). The other missed-call options add coverage for different situations. Enter each chosen code separately. For all-call activation or cancellation, wait at least three seconds for confirmation before hanging up.
Turn off: #21# stops all-call forwarding. Cancel unanswered with ##61#, unreachable with ##62#, and busy with ##67#, one at a time. Turning off all-call forwarding does not clear these separate missed-call rules.
Sources: AT&T forwarding guide and Google's AT&T conditional-forwarding instructions. Google's guide uses a Google Voice destination; enter your Tinylawn number instead.
Verizon Wireless
Phone rings with no answer, or the line is busy:
*71NUMBEREvery call:
*72NUMBERTurn off:
*73
One missed-call code covers both situations. Use your Verizon business phone while it has a cell signal. Wait for a tone or message confirming forwarding is on, then hang up.
T-Mobile and Mint Mobile
Both providers document the following codes. Use two stars at the start and an 11-digit destination: 1 followed by your 10-digit Tinylawn number.
Every call:
**21*1NUMBER#Phone rings, no answer:
**61*1NUMBER#Phone off or no signal:
**62*1NUMBER#Line is busy:
**67*1NUMBER#
Start with Phone rings, no answer (recommended). You can add the other options later for coverage when your phone is off, has no signal, or is busy. Each option works separately.
Turn off: ##21# stops all-call forwarding. Cancel unanswered with ##61#, unreachable with ##62#, and busy with ##67#, one at a time. Turning off all-call forwarding does not clear these separate missed-call rules.
Sources: T-Mobile's codes and Mint's forwarding guide.
Spectrum Mobile
Phone rings with no answer, or the line is busy:
*71NUMBEREvery call:
*72NUMBERTurn off:
*73
One missed-call code covers both situations. Dial from your Spectrum Mobile business phone and wait for confirmation. These instructions are for Spectrum Mobile; Spectrum home and business voice services use different instructions. The optional account/app setup may require the account holder and a one-time passcode.
Cricket Wireless
Cricket lists call forwarding as a feature, but we have not verified a current set of carrier-wide activation and cancellation codes. Ask Cricket for the steps for your plan and phone, including whether it supports missed-call forwarding. Do not assume AT&T's codes apply to your Cricket line.
UScellular
Ask your current provider for the forwarding and cancellation steps for your line and device. We have not verified a current carrier-wide code recipe. UScellular's support site now redirects to T-Mobile; that alone does not confirm which commands work on your line.
Xfinity Voice (home phone)
Sign in with a Primary or Manager account and open Xfinity Voice settings.
Go to Call Forwarding → Basic Call Forwarding.
Enter your 10-digit Tinylawn number and select Update.
Turn off: select Deactivate in the same section.
Basic forwarding sends every call. Advanced simultaneous ringing is different from missed-call forwarding. This feature is unavailable on Unlimited Saver and Local With More plans. Xfinity Mobile and Comcast Business are separate services; use their own support instructions.
Google Fi
Open the Google Fi app or fi.google.com.
Go to Home → Phone settings → Call forwarding.
Select Always forward, then Add a number.
Add your Tinylawn number and complete Google's verification.
Select the verified number and Save.
Turn off: choose Don't forward and Save.
Ring all numbers rings numbers together; it is not missed-call-only forwarding. Use Fi's own settings rather than generic star codes.
Google requires destination verification. If you cannot receive the code or complete the verification call with your Tinylawn number, contact Tinylawn support before continuing. Do not assume an automated receptionist can complete Google's verification.
Google Voice
Open voice.google.com and go to Settings → Account → Linked numbers → New linked number.
Add your Tinylawn number and complete Google's verification.
Under Settings → Calls → Call forwarding, enable your Tinylawn number.
Turn Screen calls off so the receptionist does not need to press 1 to accept calls.
If you want only Tinylawn to answer, turn off other linked numbers and devices. Review any custom forwarding rules too.
Turn off: disable forwarding to Tinylawn and re-enable your usual phones or devices.
Linked numbers can ring together; this setup does not provide a verified missed-call-only path. Google must verify the destination first. If your Tinylawn number cannot receive the code or complete the verification call, contact Tinylawn support before continuing.
Sources: Google Voice linked numbers and call screening.
3CX
In the 3CX Web Client → Settings → Call Forwarding:
Missed calls: under Available, set external unanswered calls to your Tinylawn number using External number and choose a timeout. Set Busy or Not Registered to the same destination. Save and keep the extension Available.
Every call: set the Do Not Disturb forwarding destination to your Tinylawn number, save, then set the extension to Do Not Disturb.
Ring timeout means how long your phone rings before Tinylawn answers. External calls come from outside your phone system. Not Registered means your phone is not connected to 3CX. The selected status, such as Available, controls which forwarding rules are used.
Check automatic status schedules and outbound-call permissions. If your business number routes to a queue, ring group, or IVR, ask your administrator to update that inbound route; extension rules alone may not apply.
Turn off: restore the previous forwarding rules, status, and schedules.
iPhone settings
Open Settings → Apps → Phone → Call Forwarding. On older iOS versions, start at Settings → Phone.
If asked, select your business line/SIM.
Turn on Call Forwarding, open Forward To, and enter your Tinylawn number.
Tap Back to save.
This switch forwards every call and requires carrier support and cellular coverage. For missed calls, follow your carrier's instructions. For Google Fi, use Fi's settings.
Turn off: return to the same line's settings and switch Call Forwarding off.
Samsung Galaxy settings
Open Phone → ⋮ → Settings → Supplementary services → Call forwarding. Select your business SIM and Voice calls if asked.
For every call, select Always forward. For missed calls, start with Forward when unanswered (recommended): your phone rings, but you do not pick up. You can add Forward when unreachable (off or no signal) and Forward when busy (your line cannot take another call) later. Each option covers only its own situation.
Enter your Tinylawn number and select Enable for each option you choose.
Turn off: open each rule you enabled and select Disable, or restore its previous voicemail destination. Contact your carrier if the change will not save.
Menus and availability depend on your model and carrier. Other Android phones may use different menus. For Google Fi, use Fi's settings.
Test your business number
Use a different phone to call your existing business number.
For missed calls, test each situation you turned on: leave a call unanswered, switch your business phone off, or test while its line is busy. Tinylawn should answer in those situations. Call waiting may keep the phone ringing instead of treating the line as busy.
For every call, Tinylawn should answer without your business phone ringing first.
Listen for your receptionist and leave a short test request. Confirm that the call appears in Tinylawn.
A direct call to your Tinylawn number proves the receptionist can answer; it does not prove forwarding is active. Your business phone ringing first is expected when you chose missed-call forwarding.
If forwarding does not work
Check the destination number, selected business SIM, and carrier confirmation. If a command fails, ask your carrier whether your plan supports the forwarding mode you want. For a managed phone system, ask your administrator to check the inbound route.
To stop forwarding, use the cancellation steps for your exact provider and mode above. Then call your business number from another phone to check that normal ringing and voicemail are restored. If voicemail is not restored, ask your carrier to reset its destination.
Need help? Open the support messenger in Tinylawn. Share your carrier, forwarding mode, and the error you see. Do not send your carrier PIN or verification codes.
Carrier guidance reviewed October 1, 2026. Availability can vary by plan and device; always test your own business line.